Outstanding debt can be a major deal breaker, especially, if you are the owner of a business. No matter what your profession you are in, outstanding debt can wreck your accounts as quickly as they can set them right. For this very reason, it’s equally important to be able to recover outstanding debt quickly, in order to ensure payments remain current at all times.
Here are five debt collection tips to recover outstanding debt quickly.
1) Call weekly on pending accounts:
Customer accounts beyond 30 days past due need to be called on every week. This way, when your debtors know they owe you money, it becomes easier to have them pay up. People who keep waiting for time to lapse might often end up waiting more than their due share of time.
2) Demand 100% payment clearance:
When someone owes you money, you have to get right down to business. For this very reason, when you contact your debtors, you should ask them to clear all the pending dues. This way, you might be able to recover a part of the money in a stipulated time period. Every time you call them, make sure you ask them to clear 100% of their dues, to minimalize pending dues.
3) Offer payment plans:
Many companies often go ahead and offer easy payment plans to customers. For example, you can break down the pending amount into 6 equal installments and charge an interest rate on the outstanding debt, in order to make it convenient for your debtors to pay up on a monthly basis. This way, even the debtors are happy, and you can rest assured you would also be able to recover a little more than just your outstanding money.
4) Employ debt collection agencies
to do your bidding: If you have some stubborn debtors, then you can even employ debt collectors to do your bidding. This way, you can be sure of being able to recover 80-85% of your pending dues in the shortest period of time. Debt collection agencies have their own strategies to collect money from customers who are refusing to clear the pending dues.
5) Go legal on your debtors:
When nothing seems to work, the court of law comes to your rescue. File a case against your debtors, in case you have tried and tested all possible avenues of collecting money on your accounts. However, keep this as an option of last resort, since you might have to end up paying more than what is owed to you, in the form of legal fee, lawyer fee etc. This is a decision which should be taken keeping in mind the pending amount, the people involved and the total cost of recovery.
These were some of the debt collection tips to recover outstanding debt quickly. They should be implemented in the order they appear, to ensure minimal over expenditure, when it comes to collecting money on your pending accounts.
Some customers, especially the ones who default, can be extremely stubborn at times. No matter how much you call them, mail them or text them, chances are your efforts will all go waste. But does this mean, you need to write the pending dues as bad debts? No, it does not need to be like that. Since every penny counts, there are always ways and means to collect money on outstanding accounts.
When faced with such scenarios, the best way out is to partner with 3rd
party collection agencies. Collection agencies are focused on recovering past due bad debts, which are pending from a long period of time. Such agencies have trained staff, which is well qualified to extract and collect money from stubborn customers, who are refusing to clear their pending dues. Despite all methods, if the customers still refuse to clear the outstanding debt, then such debt collection agencies
resort to legal action against the customers, in order to collect as much money as possible.
For this very reason, it’s very important to know how to choose the right collections agency, so that your business can recover as much money as possible from defaulting customers.
Here are some tips which might help you in choosing the right collection agency to do your bidding.
Currently, there are more than 5000 debt collection agencies
in US itself. Some of these agencies specialize in collecting from individual customers, while others are focused on collecting from businesses and companies alike. There are some collection agencies
which handle both types of collections as well.
- Ask for referrals from people/companies: Most of the times, you will come across attorneys, individuals as well as businesses which are sailing in a similar boat as yours. In such scenarios, you can go ahead and ask for referrals from such people, who might already be using the services of such agencies for their own collection purposes.
- Check online reviews: While word of mouth is a strong source of tracking down a good agency, any extra research will not hurt anyone. Before hiring an agency, it’s important to check the agency’s reviews online, in order to eliminate any bad choices.
- Check for state licenses: Every agency will not be state licensed, which means it can’t collect money from any business/individual customers. This can translate into more problems with you, since it would fall under the illegal transactions purview.
- Visit the agency: If possible, try and visit the agency you have shortlisted. This way, you might be able to get a fair idea on how the different collection representatives are taking calls and collecting money from their existing customers. If the environment and collection procedures appeal to you, you can choose accordingly.
- Don’t base judgments on size: Don’t base your decisions on size. If a collection agency is big, it will not automatically become one of the best in the market. Even smaller agencies might be able to do wonders with your customers.
These are some of the key points which can help you take the right decision while choosing a good collections agency. In order to take the right decision, you have to do some research before zeroing in on an agency which fits your requirements.
In order to deal with stubborn defaulting customers, you have to hire debt recovery agencies to do your firm’s bidding. With this said and done, it’s important to keep in mind that the right steps are taken to onboard the most appropriate debt collection agencies, so that your business does not take a negative hit in the long run.
Here are some steps you can undertake to ensure you hire the right debt recovery agency
for your business.
- Do proper research: Research is key, especially when you want to hire the right debt recovery agency. During the research stage, you can check the agency’s debt collection process, so that there are no loopholes in the future. Once you are satisfied with their ways and means of collecting money, you can rest assured the agency would collect money in the right manner from your customers.
- Ask yourself, “Is the agency legitimate?”: If you are hiring an illegitimate agency for your company’s collection process, then you might get into legal implications later on. This might mean that you end up on wrong side of the law, as your customers’ might sue your business for harassment. Make sure the agency you hire is legally handling the collections process.
- Check with the agency if they use “Skip Tracing”: Debtors often tend to run away, when they are faced with the challenges of owning up to their debts. In such cases, good collection agencies own several databases, which help them track people who are on the run. This way, your business can have a sure shot way of being able to recover money from all types of errant customers.
- Insurance goes a long way: Collection agencies use a series of methods to collect money. Sometimes, these methods might come across as crude, which might make the debtors feel as if the collection agency acted in bad faith. In such circumstances, the customers can sue the collection agency as well as the business getting the money collected. In order to avoid such situations, you should ask the debt collection agency to provide insurance, which can help you steer away from any potential law suits.
- Take fees and contingency costs into consideration: Once you have zeroed down on a few agencies which fit the bill, you need to compare costs and see which agency is offering the most economical services. There might be different types of costs which can be included in the list of services. In order to arrive at the right costs, make sure you pre-empt any possible contingencies which might arise during the collection process. This way you would not have any untoward surprises in the future.
Post the hiring phase, you need to remember that you would never get the full collection amount from the agencies. For this very reason, it’s important to highlight that your business should exhaust all possible sources of collections, before hiring a debt collection agency
to do your bidding.